Sales Champ

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See it as an agent.

Nothing here is a screenshot — click anything. What you do in one chapter shows up in the others, so approving a sale really does move the board and land on a statement. Approving is an admin's job, so switch to Admin to review your sale — and to open payroll, SMS marketing, the AI voice bots and the rest of the console.

Every one of your calls, graded — and what to fix.Tiles filter the list. Open a call to see why it scored what it did.

  • Opening & rapport

    1.5 / 1.5

    Discovery

    1.75 / 2

    Presentation

    1.75 / 2

    Opening rebuttals

    1 / 1

    Closing rebuttals

    1.25 / 1.5

    Compliance

    1 / 1

    Close & e-sign

    1 / 1

    Key moments

    • 0:41Confirmed household and start date before quoting anything.
    • 8:32Split the first-month total from the monthly premium clearly.
    • 12:54Second price rebuttal went to a cheaper plan before asking what mattered.

    Coaching

    Strong, clean call. The one thing to tighten: on the second price objection 12:54 you jumped straight to a lower plan. Ask which matters more — the coverage or the monthly — before you move them down, so the downgrade feels like their choice.

    Primary objection

    Price

    Opening rebuttal

    “Just looking”

    1. Raised
    2. Acknowledged
    3. Re-engaged
    4. 1 rebuttal attempt

    Closing rebuttal

    “Price”

    1. Raised
    2. Acknowledged
    3. Re-engaged
    4. 2 rebuttal attempts

The agent and customer channels are transcribed separately, so a quote is never put in the wrong mouth. The grader also reads the dialer's call log — who hung up, the disposition, whether the agent called back. The rubric is yours to edit.

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